Last Updated On: 28th August 2025
Welcome to BuBu's Privacy Policy. This document explains how BuBu by SitWithMe Labs ("BuBu", "we", "us", or "our") collects, uses, stores, and shares your personal information while you use BuBu, and how you can manage your data and privacy choices while using the app.
We believe in being transparent about how your data is handled. This policy outlines the types of information we collect, the purposes for which we use it, and the tools we offer to help you control what you share and with whom.
This Privacy Policy applies to all features, products, and services offered through BuBu.
Please read this Privacy Policy along with our Terms and Conditions of Use. In case of any conflict between the two, this Privacy Policy will override the terms.
If you have any questions, feel free to reach out at contactsitwithme@gmail.com
We collect personal information to help set up and operate your account, provide our services, comply with legal requirements, and improve BuBu. The categories below outline the types of data we collect, how we collect it, and how we use it.
| Category | Data We Collect | Purpose of Collection and Use |
|---|---|---|
| Account setup and log-in data | User ID, name, age, mobile number, password, gender, voice sample, IP address |
|
| Profile information | Username, birth year, gender, language preference |
|
| Moderation of audio/video call and chat | Voice and video data, call activity patterns |
|
| AI-generated interaction features | Audio, video, chat content, transcripts, usage patterns |
|
| Device data | Device model, OS version, app version, browser type, plugins, battery level, available storage, signal strength, foreground/background status, language of the device as set by the user |
|
| Identifiers and signals | Device ID, advertising IDs, Bluetooth signals, nearby Wi-Fi and cell towers |
|
| Location and media access | GPS location, address, time zone, access to camera, microphone, image/audio/video files (only with your permission) |
|
| Network and connection info | Mobile carrier, ISP, IP address, time zone, connection speed, language |
|
| Call, chat and interaction data | List of users you interact with, call/chat timestamps, duration of communication, call pick-up rate |
|
| Log data and technical info | Cookies, beacons, scripts, logs, crash reports, referral URLs |
|
| Information from other sources | Data from service providers, technical subcontractors, analytics providers. This may include your name, profile image, email address, phone number, country, device details, and information about advertising campaign you interacted with to install the app |
|
| Marketing metadata | Source of traffic, marketing medium, campaign details, type of ad or content |
|
| Account security | Phone number, access to SMS for OTPs |
|
| Customer support | Any data you share with our support team |
|
| Transactional and financial data | Purchase records (e.g. coins or in-app features), biller name/id, amount, transaction ID, average order value, lifetime spends |
|
| Verification and banking details | PAN Card, Aadhaar card and number, PAN - Aadhaar link status, PAN and Aadhaar details such as name, date of birth and gender, UPI ID, bank account, details, name associated with bank account |
|
| Information from other users and third parties | Reports or data from other users, affiliates, third-party providers, and authorities |
|
In addition to the above, we may also use your personal data to perform analytics and usage analysis (including through aggregated or pseudonymised data) to understand how users interact with the platform and improve the performance, design, and safety of BuBu.
We do not share your personal information publicly or make it visible to other users outside of private, user-initiated interactions such as audio or video calls. However, we may share your information in the following circumstances:
When you participate in an audio or video call, or chat with other users on BuBu, limited profile information, such as your username, profile picture (if applicable), and call status, may be visible to the person you are speaking with. We do not share your phone number or any sensitive personal information unless you choose to disclose it during the interaction.
We may share your information with third-party services or platforms only when you explicitly allow us to do so. For example, if you choose to send a call invitation via WhatsApp or SMS, those platforms' privacy policies will apply to the shared data.
We engage trusted third-party service providers to help operate and maintain BuBu. These may include:
These providers only process your information on our behalf and under strict confidentiality and data protection obligations.
We may disclose your information if necessary to:
We may share your information with our parent company, subsidiaries, and affiliated entities to support the provision, improvement, and security of BuBu.
If BuBu is involved in a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the relevant third party as part of that transaction. If such a transfer affects your rights, we will notify you as required by law.
We may share aggregated or de-identified data (which cannot be used to personally identify you) with partners or third parties for analytics, research, or service improvement purposes.
We use a combination of technical, physical, and administrative measures to help keep your personal information safe from loss, misuse, unauthorised access, disclosure, alteration, or destruction. These safeguards are designed based on the type of information we collect, and the risks involved.
However, your account security also depends on you. Please keep your login details, especially your password, confidential and do not share them with anyone.
While we take reasonable steps to protect your information, no system is completely secure. Information shared over the internet always carries some risk. We cannot guarantee that our safeguards will stop every unauthorized attempt to access or misuse your personal data.
If we ever identify a suspected breach of your personal information, we have procedures in place to respond. Where required by law, we will notify you and the relevant authorities as soon as possible.
We may update this Privacy Policy from time to time. For material changes that affect your rights or how we use your data, we will reach out to you directly, such as through an in-app notification, or SMS.
We encourage you to review this Privacy Policy periodically to stay informed about how your information is protected.
We retain your personal information only for as long as it is needed to provide our services and for other lawful purposes.
If you request deletion of your account or content, we will remove your data from our active systems. However, copies of certain information may continue to exist in backup storage or archived versions of the platform.
Also, because of the way the internet works, content that has been shared or saved by other users may continue to exist outside our control, even after deletion. This includes screenshots or downloads shared through other platforms.
Under Indian data protection laws, you have certain rights in relation to your personal data. These include:
You have the right to review the personal data you have provided and request correction of any incomplete or inaccurate information we hold. We may need to verify the accuracy of the updated data before making the change.
Where we rely on your consent to process your personal data, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out prior to your withdrawal.
Additionally, if you withdraw your consent, object to processing, or choose not to provide certain personal information, we may be unable to provide some or all of our services to you.
To exercise any of these rights, please contact us at contactsitwithme@gmail.com. For your safety, we may ask you to verify your identity before we process your request.
You can opt out of receiving marketing communications from us at any time by emailing us at contactsitwithme@gmail.com
Please note that even if you opt out of marketing, we may still contact you with important service-related or administrative messages, as permitted by law.
If you have any complaints, concerns, or grievances regarding your personal data or this Privacy Policy, you can contact us through the following channels. We will require the phone number linked to your account in order to process and resolve any grievance.
You can report user profiles or make complaints directly within the BuBu app using the Help & Support section.
For service-related issues such as app performance, please contact our support team at contactsitwithme@gmail.com
For complaints relating to your personal data or your rights under this Privacy Policy, please contact our grievance officer at the details provided below:
Name: Praveen C
Email: contactsitwithme@gmail.com